Tag Archives: customer retention

HVAC Light Commercial Service Agreements

By Ron Smith | Published: August 29, 2009

Our new book, HVAC Light Commercial Service Agreements, was released today. It is A Guide To Your Complete Program and provides all of the information needed to build a successful light commercial service agreement business within your company. Included are Sales Lead Sources; Marketing; Sales Aids; How To Compensate Sales Representatives; Pricing Strategy; Job Description For [...]

Posted in Marketing | Also tagged commercial customer, Direct Mail, relationship service, Service Agreements, service technicians | Leave a comment

About Ron
HVAC Legend-Crusader is a term many use in describing Ron Smith. Throughout his HVAC business career, starting in 1961, Ron has enjoyed starting new ventures, developing and applying new creative ideas, freely sharing information and introducing enthusiastic and bright people to the industry. Many of his operational systems and processes, and marketing and sales programs are in wide use throughout the United States and Canada.
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